Smart List identifying leads who were not delivered an email before x days | Community
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Level 2
October 26, 2021
Solved

Smart List identifying leads who were not delivered an email before x days

  • October 26, 2021
  • 1 reply
  • 2298 views

I'm trying to create a Smart List that identifies leads/contacts who have been delivered any email in the last x days but were not delivered any emails in the past BEFORE x days. It feels like a fairly simple filter I should be able to create in a Smart List but struggling without an "in the past before" date activity filter. Is there a combination of filters that could work? 

 

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Best answer by Katja_Keesom

That works with fixed dates indeed. Unfortunately there is no "in past before" relative timeframe you can use to make this work dynamically.

1 reply

Mariah_Mattick
Level 3
November 9, 2021

Hi Jaina - it sounds like you could use two filters together: was delivered email and not was delivered email. See below for how these could be set up. Hope that helps!

 

 

Mariah Mattick
Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
November 10, 2021

That works with fixed dates indeed. Unfortunately there is no "in past before" relative timeframe you can use to make this work dynamically.

Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 24, 2021

If you support the idea of having these relative time references expanded, check out my suggestion in Ideas and like it if you would also want this implemented.

https://nation.marketo.com/t5/ideas/expanding-relative-time-references-in-smart-list-filters/idi-p/318814