Setting up Drip Nurture OR Engagement Program | Community
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A
Anonymous
June 1, 2017
Question

Setting up Drip Nurture OR Engagement Program

  • June 1, 2017
  • 2 replies
  • 2643 views

Hi

I want to set a program with series of 2 emails. Criteria for entering contact in the program is ( please see the flow chart for detail)

Should I set up engagement nurture program or drip email program in this case? How can I set up exit criteria during the wait step or in other words if during 3 weeks of wait if the status change to any other status than not yet shipped how to remove the members from getting the 2nd email?

Thanks

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    2 replies

    Josh_Hill13
    Josh_Hill13
    Level 10
    June 2, 2017

    Since this is an irregular cadence that's tied to a shipment, you need a regular Drip w/ Wait Steps.

    Enter:

    Some action+Not Yet Shipped

    Wait 7 days

    Remove from Flow: if Member of Smart List=Exit List (Shipping, Not Shipping, etc)

    Send Email 1

    Wait 3 Weeks

    Remove from Flow: if Member of Smart List=Exit List (Shipping, Not Shipping, etc)

    Send Email 2

    etc..

    A
    Anonymous
    June 8, 2017

    Thanks Josh.

    Elliott_Antal
    Elliott_Antal
    Level 2
    November 27, 2017

    Hi Vipula -

    I'm curious, what did you do with the people on your Exit List? I have something similar and I don't want them to count towards my Marketable People database size. Did you wait a day then delete them from your Marketo instance?

    Thanks!

    - Elliott

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