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A
Anonymous
July 10, 2013
Solved

Segmenting mobile, tablet, and laptop users

  • July 10, 2013
  • 2 replies
  • 997 views

Does anyone know if there is a way for Marketo to differentiate whether people accessed a website using a smartphone, tablet, or laptop? I'm hoping to use filters to isolate certain keywords so that I can create an email auto-responder that targets different users based on what product they use.

If anyone has ever done this or something similar before, please let me know.

Thanks!

 

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Best answer by
Steve,
We do track the browser's user agent for web page visits, so you can create a smart list like the one below to get a list of all users who have visited using an Android, iphone and iPad browsers -
 


I agree it would be cumbersome to look for all the correct user-agent strings (see list at http://www.useragentstring.com/pages/Mobile%20Browserlist/), so we will try to enhance our constraints to support this use-case more easily.  In the meantime, please use this workaround
 

2 replies

A
Anonymous
July 11, 2013
From what I can tell this isn't tracked by Marketo.  You might add this as a feature idea
A
Anonymous
Accepted solution
July 12, 2013
Steve,
We do track the browser's user agent for web page visits, so you can create a smart list like the one below to get a list of all users who have visited using an Android, iphone and iPad browsers -
 


I agree it would be cumbersome to look for all the correct user-agent strings (see list at http://www.useragentstring.com/pages/Mobile%20Browserlist/), so we will try to enhance our constraints to support this use-case more easily.  In the meantime, please use this workaround
 
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