Running into syncing error when trying to connect multiple Zoom Accounts to Marketo | Community
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AB_Werling
AB_Werling
Level 1
November 18, 2020
Question

Running into syncing error when trying to connect multiple Zoom Accounts to Marketo

  • November 18, 2020
  • 1 reply
  • 1514 views

Hello! 

 

We keep running into an error when are trying to connect another Zoom webinar account to our Marketo instance. Has anyone been able to do this? We currently have another account attached that is populating as a login, but cannot seem to create another login.

 

Zoom error: 

You cannot authorize the app
An account admin is required to install this type of app. Please contact your account admin or IT administrator to install this app.

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1 reply

Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 19, 2020

Looking at the error message I cannot help but start with the obvious questions:

- Are you an admin in your Marketo instance?

- Does the Marketo API user you created for your second Zoom connection have sufficient rights in that Zoom instance?

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