RTP interference with Google Tag Manager - any experience? | Community
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October 20, 2017
Question

RTP interference with Google Tag Manager - any experience?

  • October 20, 2017
  • 1 reply
  • 3212 views

I'm trying to deploy RTP to load a specific offer in the sidebar for certain segments. The problem that I'm having is that My default offer seems to load and show for about 1 second before the RTP offer takes over and gets displayed in the sidebar.

Marketo support says that the issue is with Google Tag Manager.

Have you used RTP with Google Tag Manager? Have you have to load RTP outside of the GTM container? Could the Munchkin still remain in the GTM container?

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1 reply

SanfordWhiteman
Level 10
October 20, 2017

You'll have to provide a URL and instrux for reproducing the problem.

October 20, 2017

You can see our default asset in the sidebar on any pages. Here's an example of page:

Make Your Business more competitive by Offering Multiple Payment Methods | Tipalti

You wouldn't be able to reproduce the problem though unless you were in the segment. I can add you if you want to share your email? I think installing the code outside of the GTM container might fix it, but I'd rather not do that if I don't have to.

SanfordWhiteman
Level 10
October 20, 2017

You can add sandy@teknkl.com.

I have no great love for GTM (every script loads and executes more reliably outside of GTM) but perhaps there's a way to make this work.