Recent increase in 604 errors -- anyone noticing this? | Community
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Matt_Stone2
Matt_Stone2
Level 9
November 6, 2017
Question

Recent increase in 604 errors -- anyone noticing this?

  • November 6, 2017
  • 2 replies
  • 3270 views

Not sure if it's just me or not, but I've seen an increase in 604 (request timed out) errors in the past week or so. They're coming via a custom API solution that had run fine for about a year prior to this. The errors are still relatively infrequent in context of how many calls are being made, but I'm curious if anyone else has experienced anything similar?

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2 replies

Jared_Kimball2
Jared_Kimball2
Level 2
November 10, 2017

I've been getting the same error this past week too.

Dan_Stevens_
Dan_Stevens_
Level 10
November 10, 2017

Same here.

Request timed out
The request was running for too long, or exceeded the time-out period specified in the header of the call

Matt_Stone2
Matt_Stone2Author
Level 9
November 14, 2017

I reached out to support and got the following response:

There may be more data being called which is causing these errors. There has not been any changes on the Marketo side but if you could screenshot the calls that are causing this error I may be able to assist further.

It seems like the errors have mostly subsided, though I see an occasional one still here and there... I'm going to wait another week or so and see if things have been corrected.

Dan_Stevens_
Dan_Stevens_
Level 10
November 14, 2017

Thanks for sharing Matt.  We received another one just today.

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