Reauthorizing same computer again and again | Community
Skip to main content
A
Anonymous
January 20, 2016
Question

Reauthorizing same computer again and again

  • January 20, 2016
  • 2 replies
  • 1136 views

Every time I go to login to any of the Marketo instances we are using, Marketo thinks I am "using a new device" and have to go through the hassle of reauthorizing my desktop computer over and over. How can I make it so that Marketo learns and retains that my computer at work is the same one I use time and again and don't have to keep re-authorizing it?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Frank_Breen2
Frank_Breen2
Level 8
January 20, 2016

Are you clearing your cookies every time you close your Web Browser? This happens me every time I clear out my history. What browser are you on?

A
Anonymous
January 21, 2016

No. This happens simply when logging back on to Marketo another day. This happens to other team members on our team who also use Marketo.

cheers,

Mitch Gore

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 20, 2016

Hi Mitch,

Do you have a fixed IP address on your Internet connexion ? It also seems to happen when you change location.

-Greg

Terms & ConditionsAccessibility statement

Loading footer...