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Annapurna_Chall
Annapurna_Chall
Level 1
December 19, 2018
Question

Query related to database partition..

  • December 19, 2018
  • 2 replies
  • 1347 views

Can some one please let me know that if a lead is in one partition can we use that lead in another partition?

For me if i am trying to use one partition lead in another partition smartcampaign is not picking the lead. Can some one explain the theory behind this.

Thanks

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
December 19, 2018

Please move the thread to Products (Move link at the right). This isn't a support space.

Veronica_Holme4
Veronica_Holme4
Level 9
December 21, 2018

I think you are getting confused between a partition and a workspace.

A lead can physically only exist in ONE partition at a time. If a workspace has access to that partition (and workspaces can have access to multiple partitions) then that lead can be used in a smart campaign in that workspace. If the workspace you are in does not have access to the partition the lead is in, it cannot see it and that person cannot be part of that smart campaign.

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