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Quenton_McClure
Quenton_McClure
Level 1
May 10, 2019
Question

Program Cloning Error

  • May 10, 2019
  • 1 reply
  • 2648 views

Every month I clone an email program to update for the new month - it's a newsletter we do and I have never had trouble cloning this in the past. However, this month as I try to clone the program I keep getting a message that reads "Program clone failed - Failed to clone email batch program." 

Has anyone had this happen before? How did you fix it? 

Quenton 

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1 reply

Kevin_McMahon1
Kevin_McMahon1
Level 4
May 10, 2019

I'd check this possible reason first provided by @Devraj Grewal‌:

https://nation.marketo.com/message/189135-program-clone-failed 

Basically just make sure your permissions haven't been changed since you last tried to clone. If they haven't, then you may need to reach out to support.

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