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Debbie_Marguli2
Debbie_Marguli2
Level 2
April 22, 2016
Question

On24 / Marketo -

  • April 22, 2016
  • 1 reply
  • 1249 views

Can you set On24 as the event partner after you have members in the Marketo program? I am not having success.

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
April 23, 2016

Generally you must set an Event Partner before you add people to the Program.

Not sure what your exact issue is, but you would have to set the Leads to Not in Program, then set the ON24 connection, then send the leads back through Registered Status to get them to sync to ON24.

On24 is a it tetchy, so please carefully read the docs and decide on how to manage the emails and reg process (in Marketo vs. partially in ON24).

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