Not merging records = Creating duplicates? | Community
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Level 2
August 23, 2021
Question

Not merging records = Creating duplicates?

  • August 23, 2021
  • 3 replies
  • 1966 views

Hi,

 

New to Marketo. Just want to ask if I choose not to merge records, will that mean I'm creating a duplicate? How will the activity be tracked then?

Thanks in advance!

 

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3 replies

SanfordWhiteman
Level 10
August 23, 2021

Not merging in what exact context? Your question is pretty vague. Are you talking about Munchkin sessions being associated (a form of merging)? Or the Merge Leads flow step or REST API call?

Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 24, 2021

To give you a proper answer we do indeed need some more context on your use case.

To get you started, I wrote a blog about the topic a while ago: https://nation.marketo.com/t5/product-blogs/why-email-duplicates-matter/ba-p/309068

Level 2
May 18, 2023

⚠️ This post was removed for violating Community Guidelines.

Jashandeep Kaur
SanfordWhiteman
Level 10
May 18, 2023

@jashan I believe there’s self-promotion in this reply, so please edit it ASAP.