Move email templates to department folder? | Community
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A
Anonymous
April 1, 2013
Question

Move email templates to department folder?

  • April 1, 2013
  • 3 replies
  • 1009 views
My company is new to Marketo.  I want to access the email templates that are housed in the "email templates" folder within the Global Default folder.  I want to put the templates within my department's email templates folder so I can use them for my campaigns.  Marketo won't let me move them.  I tried to drag-and-drop, but no luck.  I then cloned the template and tried to drag-and-drop the cloned version, but that doesn't work either.

How do I move the templates into my folder?
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3 replies

A
Anonymous
April 1, 2013
Are you trying to move these templates across workspaces?  If so, they must be in a folder to be moved.
A
Anonymous
April 2, 2013
Thanks!  I put them in a folder and could then move them.  When I placed them in my workspace, an error popped up reading that I may not be able to use the files.  I can open the templates, but cannot change the greeking (text).   I used the "edit draft" function, and when I click on any of the copy, it highlights the copy but doesn't allow me to change anything.  Any ideas?

A
Anonymous
April 2, 2013
When you open the email template, make sure you are on the tab called HTML source and not on the Preview tab.
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