Mechanism that prevents an email send until it is fully approved. | Community
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Level 1
August 30, 2023
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Mechanism that prevents an email send until it is fully approved.

  • August 30, 2023
  • 1 reply
  • 685 views

Recently, I had an issue where I forgot to hit approve button on the current email and when I sent it off, it sent the last months email. Our team clones the previous email, click unapproved and create a draft of the email as the template stays the same each month. I wasn't sure if there were others who have had similar issues and I thought it might be nice to have an error message or mechanism that would not allow the user to hit send until the email has been fully approved.  Thank you!

1 reply

Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 31, 2023

The behaviour is actually fully as intended. Especially when working in an always on campaign, it is important that you can work on a draft whilst in parallel the original approved version is still being sent out. IMO this is something easily remedied with applying the four eyes principle and having a simple checklist before sending an email blast.