Marketo Support: We no longer have visibility to "create a case" or "submit a ticket" etc. | Community
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Anonymous
June 5, 2018
Question

Marketo Support: We no longer have visibility to "create a case" or "submit a ticket" etc.

  • June 5, 2018
  • 1 reply
  • 2001 views

The only option available is Chat with Support.

We no longer have visibility to create a case, submit a ticket or review existing tickets.

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1 reply

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
June 5, 2018

Hi Lana, please email marketocares@marketo.com with that screenshot and someone on the Customer Care team will be able to get whatever's going on fixed.

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