Marketo Event app created duplicate | Community
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A
Anonymous
October 21, 2014
Question

Marketo Event app created duplicate

  • October 21, 2014
  • 3 replies
  • 1630 views
Hi, I just tested the Marketo Event app to potentially use at our next trade show. I added a new lead through the app to see how it syncs back to Marketo and it looks like it's adding the already existing lead as a duplicate.
Has anyone got an idea on how to avoid this?

Also is there a way to add more fields our Sales team has to fill in if they add a new lead through the app?
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
October 21, 2014
Anissa,

Marketo shouldn't add dupes. Are you sure the email address is correct? It was probably not the same.

As for adding fields, I don't think you can. Check the ipad docs.
A
Anonymous
October 22, 2014
I added my colleague's email address and he is definitely in our database, so not sure what went wrong.
ChristinaZuniga
ChristinaZuniga
Level 9
May 31, 2019

I had the same thing happen - I know this was years ago but did anyone solve for this?

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