Links in email not working today | Community
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Best answer by Darshil_Shah1

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

 

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.

 

4 replies

Level 1
June 28, 2023

We are experiencing the same issue

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
June 28, 2023

Yes- confirming click tracking server is offline causing all the tracked links running into the 404 error in the Sydney data center. The Adobe Marketo Engage status page isn't updated to show the progress of this outage thus far.

 

Update- Adobe has updated the status page, and instances in Sydney data centers (SN-01 to SN-06) are experiencing this outage.

 

Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 28, 2023

Looks like it's solved now.

Darshil_Shah1
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 28, 2023

Yep, all good now! 🙌

 

Level 1
June 28, 2023

Yes, not working for us. We have less unsubscribes after the email send this morning as people can't reach the unsubscribe page. I guess there is some positive in there but not a great user expereince that's for sure

jenny
Level 2
June 28, 2023

Yes - started for us just after 12pm AEST