Keeping Invited Status out of SFDC

Forum|Forum|11 years ago
December 3, 2014
4 replies
1209 views

Hi!
We utilize GoToWebinar and have our webinars synced to Salesforce. We would like to be able to utilize the Program status change > invited when an email is sent out but we do not want the invited people to sync with SFDC. Is there a simple solution to allow only registered leads to sync and NOT the invited?

Thanks!

Marketo

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Best answer by Dory_Viscoglio

Hi Amanda, I think you would want to not attach the event to an SFDC campaign, and instead make it a flow step that once they're registered, they're added to the SFDC campaign.

This should only add them at the point at which they're registered, and not just when they're invited.

Dory_ViscoglioAccepted solution

Level 10

Hi Amanda, I think you would want to not attach the event to an SFDC campaign, and instead make it a flow step that once they're registered, they're added to the SFDC campaign.

This should only add them at the point at which they're registered, and not just when they're invited.

A

Anonymous

I was thinking that was the answer that I was going to get but just wanted to make sure :) Thank you so much Dory! You've answered so many of my questions perfectly!

A

Anonymous

Would that mean that I would have to set up the flow action for after the event when they are attended or no show as well? since those would not automatically sync since the marketo program and salesforce campaign are not synced?

Dory_Viscoglio

Level 10

That's correct. You'll need to make all of the program status changes manual if the campaign isn't connected to SFDC. Good catch!

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