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June 16, 2015
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Is there any way a blacklisted lead can resurrect in our database?

  • June 16, 2015
  • 2 replies
  • 1765 views

Looking for a best practice regarding blacklisted leads that become after the fact. I was thinking along the lines of if a lead is blacklisted let's say one year ago. Would it be sufficient to have a smart campaign with the parameters: Blacklisted = True AND Clicks Link in any email. Then the flow would be to send an internal alert. What else would be some appropriate smart list criteria?

Thoughts?

Thanks,

Derrick

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Best answer by AlokRa4

Yes. This should work. However, MKTO strictly maintains that no email would be going out to a lead which is blacklisted. But this would be good to have to ensure everything is working fine.

2 replies

June 18, 2015

Derrick Sanchez​ FYI. I moved your post to Products and Support​, where you will probably get an answer sooner.

June 18, 2015

Thank you, Scott!

AlokRa4Accepted solution
Level 10
June 19, 2015

Yes. This should work. However, MKTO strictly maintains that no email would be going out to a lead which is blacklisted. But this would be good to have to ensure everything is working fine.

June 29, 2015

Hello Alok,

Thank you for your help!

Derrick