I am having a problem. A client created an email in Marketo and it looks fine but when I import to my Marketo, the HTML gets stripped of all code? | Community
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A
Anonymous
December 4, 2014
Question

I am having a problem. A client created an email in Marketo and it looks fine but when I import to my Marketo, the HTML gets stripped of all code?

  • December 4, 2014
  • 3 replies
  • 1013 views
My client has created an emial in Marketo and they want to deploy with us.  He has sent me a sample and I have viewed in a browser, copy the code and then put in our Marketo.  All the style sheets are erased

Any thoughts?
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3 replies

A
Anonymous
December 4, 2014
Try copying the code in a different platform before you past it into Marketo. Do you have sublime text editor or notepad? 
A
Anonymous
December 4, 2014
Make it into an Email Template first. Then push it out. 

As a best practice, you shouldn't use external stylesheets (or even head styles for the most part) in emails.
Josh_Hill13
Josh_Hill13
Level 10
December 4, 2014
How did he send the sample? I agree with Ben, however, if you just copy code from a standard Outlook view, it might not work. Best if he sends you a separate HTML or TXT file with just the straight code.

Then create an Email on a blank template and use Replace HTML.

You should have inline CSS if the email requires it.
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