https images issue in Outlook | Community
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A
Anonymous
May 19, 2016
Question

https images issue in Outlook

  • May 19, 2016
  • 1 reply
  • 1463 views

When I upload images to Marketo, they are now hosted on a secure socket layer, which is great.


The issue I have is that a lot of my audience is on Outlook (I know, right?!), and most versions of Outlook will not show encrypted images - so my recipients are seeing no images.

I can hard code the link to http, but I have to remember to manually do this (easy to forget). Does anyone else have this issue? Is there a way to set the image links Marketo provides to http automatically?

Thanks

Neil

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1 reply

Frank_Breen2
Frank_Breen2
Level 8
May 20, 2016

Have you thought of tokenising your images: pages.mywebsite.com/rs/111-XXX-111/images/{{my.Image Token}} (replace with your instances url)

Then in your program create a Token (Text) called Image Token with a value of image.jpg for example. Marketo only has one file structure, so doing it this way will allow you to keep the https structure and only flip out the image name.

HTML would look something like:

<img src="pages.mywebsite.com/rs/111-XXX-111/images/{{my.Image Token}}" />

Leaving out the size will allow the system to auto pick it up, if you want to go one step further, you could tokenise the width and height too:

<img src="pages.mywebsite.com/rs/111-XXX-111/images/{{my.Image Token}}" width="{{my.Image Width}}" height="{{my.Image Height}}" />

Set the values of Image Width and Image Height to a number value (I usually just use a text token, but a number token should work too)

A
Anonymous
May 25, 2016

That's a great idea.  Thanks.

It would be great if Marketo, by default, created the link as //string that way the issue wouldn't exist.

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