How to remove leads from a Smart list or simply delete a Smart list | Community
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A
Anonymous
February 10, 2016
Question

How to remove leads from a Smart list or simply delete a Smart list

  • February 10, 2016
  • 1 reply
  • 1675 views

Hello,

I made some tests on a campaign I'm about to send and I can't find how to remove a lead from a smart list.
I also tried to delete this smart list in order to create a brand new one but an error message appears and blocks me.

Does anyone have a solution ?

Thanks for your help,

Max

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
February 11, 2016

Bonjour Maxime,

You cannot remove leads from a smart list.

If you cannot delete the smart list, it's because it's in use.

-Grégoire

A
Anonymous
February 11, 2016

Hi Grégoire,

Thanks for your help. I figured out how to delete a test smart list with your precision.

When creating a new smart list with the same filters, I had my test lead back into it.

> I found these solutions to exclude the test lead from the smart list :

1/ Set a timing period of the smart list filter that exclude the test lead

or

2/ Add the filter "email adress", then select "is not" and write the test lead email adress so it won't appear in the smart list.

Maxime

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