How to delete only some Unsubscribed records based on an external list?

Forum|Forum|10 years ago
January 7, 2016
3 replies
2538 views

How do I delete unsubscribe records that match an external list I have? Example: I have 20,000 total unsubscribe records in my Marketo instance, but I only want to delete 15,000 permanently. How do I delete these and not go in one-by-one and find to delete?

Marketo

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Justin_Cooperm2

Level 10

Import List to Marketo.

Create Smart Campaign with Smart List "Member of List X" and Flow "Delete Lead"

Run that Campaign.

A

Anonymous

Thanks Justin and Edward! Do you then need to go in the database and delete that list imported into Marketo? If not, wouldn't you have them still in Marketo?

Edward_Unthank_

Level 7

The "Delete Lead" flow step in the smart campaign Justin describes will do the actual work of deleting the leads, after you've exported the leads.

Edward

Edward_Unthank_

Level 7

Also, I always export those leads first with all of their fields and save them on a work computer somewhere. No reason in having all that data go away irreparably. Export all lead data first, then do what Justin recommends.

Edward

Edward_Unthank_

Level 7

Interesting! Must be a new improvement in Marketo, change of phrasing. It's the same thing, but "person" seems less misleading than "lead."

Dory_Viscoglio

Level 10

I like the person instead of lead distinction! It would be very helpful when dealing with people in my org who only use SFDC and therefore get confused when everything in Marketo is a "lead". I wonder why they don't rename it in all instances?

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