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July 20, 2017
Question

How do you leverage dynamic content?

  • July 20, 2017
  • 4 replies
  • 4936 views

Making sure the right content goes out at the right time to the right audience is critical to our business.  How do you leverage dynamic content to ensure your prospects and customers receive a personalized experience?

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4 replies

July 20, 2017

I'm really curious to hear what people have to say on this topic. We don't make much use out of dynamic content, but I have a feeling it could make a lot of our activities a lot easier.

My understanding of dynamic content points to primarily using it to easily regionalize content by language/phrasing. Are there other, easy to implement use cases?

July 20, 2017

Hi Shea Cibulsky​, Andre Washington​,

Regionalization is a great use for dynamic content. We also use it to send different comms based on account type (customer/prospect) company sizes (Enterprise/SMB), or use case (B2B/B2C). These are just a couple of examples; there are many more ways to personalize depending on the granularity of your segmentation. We personalize the subject lines and/or body copy of emails, based on the content of the email. Hope this is helpful!

Anthony_Dykstr1
Level 2
December 22, 2017

We just started using dynamic content in more of an abstract way that doesn't use any database segmentation and uses URL parameters instead. We use it with our library of recorded webinars. This allows us to have one campaign with a single landing page and a single form for ALL of our recorded webinars. In short, a user clicks a link on our website which brings them to our Marketo landing page, the landing page has a script that looks for specific parameters we've added to the URL, based on those parameters the script knows what content to display on the page. The script also passes a value to a hidden field on the form so we know which recorded webinar they've signed up for.

It's pretty much a time saver so we don't have to build out individual landing pages for every single recorded webinar, the script does it all for us.

SanfordWhiteman
Level 10
December 22, 2017

FYI, URLs and segmentations aren't mutually exclusive. You can pass segments in the URL: pages.example.com/webinars/?Recording=123 will show dynamic content for segment "123" in segmentation "Recording".

Anthony_Dykstr1
Level 2
December 28, 2017

Is there a particular benefit to setting up custom segments over using Javascript to achieve the same goal if the traffic to the page is organic and serves both known and unknown users?

Community Advisor
December 29, 2017

Our biggest use of dynamic content is differentiating content by Customer/Prospect. We don't always want to provide customers with links to our demo (obviously) so we dynamically change that to go to a recent blog post, or helpful article we're promoting instead.