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November 5, 2014
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gotowebinar integration issue

  • November 5, 2014
  • 4 replies
  • 2540 views
Hi,

I'm looking at the guide to install the GoToWebinar adapter but it's not making sense and I need help. 
I'm in admin- launchpoint- new service
the only service option that's populating is "custom" & the "API only user" does not get populated at all so I can't create the service. 

Going back to the installation guide, the steps look completely different from what I'm seeing making me wonder if I'm even in the right section.
 
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Best answer by

There was a configuration issue that I have fixed.  Please give it a try and let me know.

4 replies

November 5, 2014
Do you know what subscription type you have?  If not, under help at the top right of your screen, select Subscription info.
Level 1
June 11, 2015

Cheryl - I'm having this same issue. We have Dialog edition. The only options in my LaunchPoint add new service drop-down are "Custom" "Facebook" and "Google AdWords". I need to add GoToWebinar but it just isn't there.

November 5, 2014
Dialog Edition
Accepted solution
November 6, 2014

There was a configuration issue that I have fixed.  Please give it a try and let me know.

June 8, 2015

Hi Cheryl,

I'm having the same issue trying to set-up a new launch point service API access. Are you able to assist me in fixing this?

Thanks!

Annie

November 6, 2014
Hi Cheryl,

Yes that seems to have fixed it.

Thanks,

Elihn