Error saving on Folder 27

Question

Hi,we developed one integration with Marketo Engage.By using the create email template API, we save the email templates in the folder with id=27 and type="Folder". To date, Folder - 27 is one system and default folder for all users.But in same cases we got the error: 711 - 27 Folder is not an email template folder. Why?Any help is welcomed.Thanks in advance

Michael_Florin-2 · Answer

Not sure this helps, but here's what I'm seeing:

https://experience.adobe.com/#/NAME_AND_MUNCHKIN/marketo-engage/ds/emailtemplates/27 is indeed the ID of the "Email Template" folder in your default workspace. 28 is the Archive folder underneath 27. And I can create templates in exactly these two folders. Any other ID creates the error you're seeing:

    "success": false,
    "warnings": [],
    "errors": [
        {
            "code": "711",
            "message": "29 Folder is not an email template folder"
        }
    ]
}

If you're sure that your API call used the value pair "folder : {"id":27,"type":"Folder"}" and you're still getting that error, I'd talk to Marketo Support.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded