Email Editor 2.0 Clone bug

Forum|Forum|8 years ago
July 20, 2017
2 replies
1873 views

Hello,

When attempting to clone a previous email, the all the links appear to be bugged as seen in this screenshots:
With a clone: Image 2017-07-20 at 4.37.21 PM.png

Without a clone: Image 2017-07-20 at 4.36.49 PM.png

As you can see in the screenshots, when cloning, the link doesn't appear to markup correctly with the button.

Waiting patiently for your feedback,

Rafael Ramalho / Rui Martins @ Pixelmatters
rafaelramalho@pixelmatters.com
rui@pixelmatters.com

Marketo

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A

Anonymous

Hello, can someone look further into this issue? It's been 2 months and we still need to reply to our client on this.

Thanks,

Rafael Ramalho / Rui Martins @ Pixelmatters
rafaelramalho@pixelmatters.com
rui@pixelmatters.com

Dave_Roberts

Level 10

It looks like maybe there isn't any content in the button - which is curious b/c there is still a button and it has different text than the "not cloned" version. The green arrow below shows the content in the section above it and the red arrow show the lack of content in the "First Link" box.

By comparison, you'll notice the "not cloned" version has text in the panel (right) which matches the button text (assuming you've got some CSS uppercasing those letters)

1. Are you using images for buttons or is that live text in a <div> or <table>?

2. Can you post a file w/ the HTML or copy/paste the piece for that button (from the template) that you're having issues with? I've seen this type of strange behavior with nested editable elements, or funky syntax. You might also try the "Validate HTML" feature in the editor (top left) and see if that can catch any errors for you?

A

Anonymous

Hi Dave,

First of all, thank you for looking into this.

I've just tried to duplicate this behavior to no avail. It seems like this issue has been solved.

Thank you nonetheless for your help.

Regards,

Rafael Ramalho & Pixelmatters team

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