Does anyone know how to deactivate the automated emails? | Community
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Anonymous
April 21, 2017
Question

Does anyone know how to deactivate the automated emails?

  • April 21, 2017
  • 2 replies
  • 1607 views

When I send a mass emailer out, I receve thousands of email alerts that a new lead has been created in Marketo for me... How can these be stopped? Thanks

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    2 replies

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    April 21, 2017

    Hi Neena,

    Please move this to Products  where it belongs. Marketing Central is for generic marketing questions.

    The answer to your question is not that simple. You need to look at one of these leads in Marketo and analyze the activity log to see by what smart campaign the alert was sent.

    There is something weird, though: sending an email has nothing to do with lead creation, unless something is missing in the process your are describing.

    Greg

      Devraj_Grewal
      Devraj_Grewal
      Level 10
      April 21, 2017

      Neena,

      A quick way to do this is to use the "Campaign Inspector" in "Marketing Activities" and search for your email address. It will show all smart campaigns using your email address in the smart list or flow steps and from there you can see which flow has an alert.

      If you do not see the "Campaign Inspector" tab, you will need to enable it in Admin > Treasure Chest.

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