Does Adobe Connect automatically change lead status to Attended? | Community
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A
Anonymous
March 2, 2013
Solved

Does Adobe Connect automatically change lead status to Attended?

  • March 2, 2013
  • 19 replies
  • 2186 views
Hi friends, 

Does Adobe Connect automatically change lead progression status to "attended," assuming event was properly tied to the adobe meeting, and assuming that lead attended the webinar? 

I can't seem to figure out how to trigger a status progression otherwise. 


Thanks for the feedback!
Cary
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Best answer by
Yes once the event has concluded, Adobe will pass back attendance information and the progression statuses will be updated to either "attended" or "no show."  You can have a campaign that is listening for these changes using "Progression status is Changed" filter.

19 replies

A
Anonymous
Accepted solution
March 4, 2013
Yes once the event has concluded, Adobe will pass back attendance information and the progression statuses will be updated to either "attended" or "no show."  You can have a campaign that is listening for these changes using "Progression status is Changed" filter.
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Anonymous
March 5, 2013
Excellent, thanks Cheryl!
A
Anonymous
April 3, 2013
Cary and Cheryl, do you know how long it takes for Adobe to push the attendance infromation back to Marketo, once the event has ended?
A
Anonymous
April 3, 2013
It should only take a few hours, but could take up to 24.  Are you seeing somsething different happen?
A
Anonymous
April 3, 2013
No, I just re-read the documentation and saw that it could take 2 hour - 2 days.  I thought it might be immediate.  I will check in a few hours and make sure it updated properly.  Thanks!
A
Anonymous
April 4, 2013
Hi Cheryl,

I see that the progression updated, however two members (me, as test members) were marked as No Show, even though I "attended" the webinar. Do you know why this is?
A
Anonymous
April 4, 2013
Did you log into it as a presenter?  Or did you use the unique URL that was sent to you when you registered?
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Anonymous
April 4, 2013
I used the URL that was sent to me when I registered.
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Anonymous
April 4, 2013
Can you check to see if Adobe sees you as Attended?
A
Anonymous
April 4, 2013


It shows my name, but not my email address.  I'm guessing this is why it isn't connecting the two.

I looked at the URL that I received (in both my personal and work email) and it looks the same (kerio.adobeconnect.com/elisetestseminar/).  Am I doing something wrong with inserting the URL?  In my email, I have inserted: {{member.webinar url}}.
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