Do flow steps still execute when trigger campaign is de-activated? | Community
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A
Anonymous
November 16, 2016
Question

Do flow steps still execute when trigger campaign is de-activated?

  • November 16, 2016
  • 1 reply
  • 3020 views

Hello all.


Just a quick question.... I have been working on the assumption that when you de-activate a trigger campaign you are effectively turning it off.

Recently I have realized (Unless its a bug) that leads in a wait step are still processed even through the campaign has been deactivated????

It sort of makes seance although a little counter intuitive to a newbie. Can someone please confirm if this is the case.

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    1 reply

    Devraj_Grewal
    Devraj_Grewal
    Level 10
    November 16, 2016

    Deactivating a trigger campaign will prevent new leads from qualifying for the smart list and subsequently entering the flow. However, leads in the flow will still continue to execute those steps.

    A
    Anonymous
    November 16, 2016

    Thanks for the response. So what is best practice from preventing leads from executing.

    At the moment all I can think of is, deleting the flow steps or using remove from flow. Is there a simple way to just turn off the campaign?

    Devraj_Grewal
    Devraj_Grewal
    Level 10
    November 16, 2016

    You can abort the campaign. Here is a great reference: Product Docs

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