Dell XPS: Marketo Email Compatible? | Community
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November 30, 2017
Question

Dell XPS: Marketo Email Compatible?

  • November 30, 2017
  • 2 replies
  • 1763 views

Our company is about to move towards issuing Dell XPS 15, and we want to make sure that Marketo emails will come across to employees without issue. We've previously had serious problems with issuing Microsoft Surface tablets, so just wondering if anyone has had experience with the Dell XPS and Marketo visibility.

Thanks!

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2 replies

Hobie_Thompson1
Level 4
November 30, 2017

What do you mean by "come across"? Are the emails not being delivered at all? If that's the case, there's likely an email server issue on your side of things.

If you mean the overall formatting of the email looks weird, that is an HTML/coding issue that a skilled developer could easily fix.

Long story short: Device should have no impact on emails getting delivered or displayed as expected!

November 30, 2017

Thank you!

Sorry for the confusion - I was referring to display, we've had no problems with delivery.

SanfordWhiteman
Level 10
November 30, 2017

Still won't have to do with hardware per se, except w/r/t screen resolution. Primary variables will be browser + webmail app/mail client app, software version, and (to a limited degree) OS version.

But this shouldn't stop you from buying standard modern hardware. You don't want to mask problems that the true (external) recipients of your emails may be experiencing. Same reason I don't believe in whitelisting Marketo IPs, because it gives you false assurance about deliverability.