Deleting Related Duplicate Leads

Forum|Forum|7 years ago
June 27, 2018
2 replies
3550 views

Hi, we're using the Delete leads action and we're wondering if there's a way to delete duplicate leads with the same email automatically. Can we utilize the "Duplicate field" filter?

Thanks

Itay

Marketo

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Balkar_Singh

Community Advisor and Adobe Champion

Hi @Itay Billet - Yes, this filter with Email Address as field, will give you records with same email addresses

Itay_Billet4Author

Level 8

Hi @Balkar Singh, forgot to mention but I wanted to do it via a triggered smart campaign.

A

Anonymous

Is there a reason not to use the merge functionality in Marketo? Other than it being more manual than using a 'delete' flow step, but this would allow you to maintain all data and activity on the newly merged record, rather than potentially automatically losing information. It would be more difficult to try and back track that information.

SanfordWhiteman

Level 10

Well that's the thing, it's more manual, and if the end result is supposed to be a deleted lead then all of those advantages are moot...

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