Deleting Related Duplicate Leads | Adobe Higher Education
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Itay_Billet4
Itay_Billet4
Level 8
June 27, 2018
Question

Deleting Related Duplicate Leads

Hi, we're using the Delete leads action and we're wondering if there's a way to delete duplicate leads with the same email automatically. Can we utilize the "Duplicate field" filter?

Thanks

Itay

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2 commentaires

Balkar_Singh
Community Advisor and Adobe Champion
Balkar_SinghCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 27, 2018

Hi @Itay Billet​ - Yes, this filter with Email Address as field, will give you records with same email addresses

Itay_Billet4
Itay_Billet4Auteur
Level 8
June 27, 2018

Hi @Balkar Singh​, forgot to mention but I wanted to do it via a triggered smart campaign.

A
Anonymous
June 27, 2018

Is there a reason not to use the merge functionality in Marketo? Other than it being more manual than using a 'delete' flow step, but this would allow you to maintain all data and activity on the newly merged record, rather than potentially automatically losing information. It would be more difficult to try and back track that information. 

SanfordWhiteman
SanfordWhiteman
Level 10
June 27, 2018

Well that's the thing, it's more manual, and if the end result is supposed to be a deleted lead then all of those advantages are moot...

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