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Anonymous
October 27, 2014
Question

Deduplication Marketo vs Salesforce

  • October 27, 2014
  • 1 reply
  • 707 views
Hello,

I am trying to sweep our duplicate's in Marketo and there are a few people that are listed as both a contact and a lead, but when I go to Salesforce to convert them only the contact is found (not the lead as well).  When I try and sync the lead with salesforce I get a failed result saying " Invalid Field For Insert Update:cannot specify id in an insert call" Any idea why this is happening or how I can fix it?  

Thanks,
 
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
October 27, 2014

It's possible that those leads were already converted and Marketo never really saw that conversion for some reason.
 

As for invalid field, it sounds like there's a missing field or incorrect value being passed. Can you ask your SFDC Admin to review permissions and the fields involved?

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