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September 19, 2016
Question

Date not populating on alert

  • September 19, 2016
  • 1 reply
  • 2575 views

Hi all,

Probably a simple omission on my part, although would appreciate some help.

I have a date field on a form that is then used as a token in an alert. For some reason when the alert is received the date is blank.

If I inspect the lead record the date has been populated. Additionally if I send a test email with the lead populated the date comes through as expected.

I have added a wait step in case the alert was being sent before the record could be populated albeit to no avail. 

Thanks in advance

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1 reply

Josh_Hill13
Level 10
September 19, 2016

Can you send us screen shots?

September 19, 2016