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Rohit_Gangishet
Level 2
September 18, 2020
Solved

Clone/Move assets across workspaces

  • September 18, 2020
  • 1 reply
  • 10345 views

Hi,

 

I noticed that I am not able to move or clone assets from the default workspace to a different workspace. I am an admin in my Marketo instance. I checked some of the older articles which said - clone the asset to a folder and drag-drop the folder to the target Workspace. However, I do not see this approach working.

 

I had Marketing User and Admin roles initially. I thought, this could be the issue as Marketo defaults to the most restrictive permissions when there are multiple roles. I got the Marketing User role removed and tried moving the assets but the issue still exists.

 

I would like to understand the reason for this - is it something to do with the updates in the product features or with the access level in the tool.

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Best answer by Katja_Keesom

Hi @katja_keesom .. I am sorry if I understood your response. While cloning/moving we are asked to select the destination program. I am not adding a program inside a program. I am trying to move or clone a form from one workspace to a different workspace.


Hi Rohit,

 

You clone to:

- A different workspace

- A campaign folder (so not a program)

- Specify the destination folder (which is not part of a program in the destination workspace)

- Give your cloned program a name

So you do not select an existing program to add your folder to, but give the copy of your program to clone a new destination name.

 

Hope this helps.

 

Kind regards,

Katja

1 reply

Nicholas_Hajdin
Level 5
September 18, 2020

I believe the assets need to be in a program in order to clone across workspaces. 

Rohit_Gangishet
Level 2
September 21, 2020

Hi @nicholas_hajdin . Yes, it is a part of the program. The destination folder in a different workspace is also a part of a program.

I am trying to clone/move a Form from one to another workspace. Are there different set of rules for forms? I am not sure!

Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 21, 2020

Ah, that might be the issue. You can not always add a program within a program. Have you tried cloning / moving it to a folder that is not part of another program?