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A
Anonymous
October 9, 2014
Question

Cannot Request Campaign

  • October 9, 2014
  • 4 replies
  • 1695 views
Hi,

I am trying to run my test lead in a campaign but the campaign that I am requesting is not showing up as an option for me. 
This campaign is active and it is the only campaign existing in the instance but I am not sure why I cannot choose in the picklist when I am trying to run my lead through the campaign. 


Does anyone have an idea why this is happening?


Thanks!!
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    4 replies

    Valerie_Armstro
    Valerie_Armstro
    Level 9
    October 9, 2014
    Hi Syndney,

    Does the campaign you are requesting have a "Campaign is Requested - Marketo Flow Action" trigger in the smart list?  Without the addition of that trigger to the smart campaign's smart list, you won't be able to see it or request it.

    Request Campaign: https://community.marketo.com/MarketoArticle?id=kA050000000LAArCAO
    Use the Campaign is Requested Trigger: https://community.marketo.com/MarketoArticle?id=kA050000000KytxCAC
    Kenny_Elkington
    Adobe Employee
    Kenny_ElkingtonAdobe Employee
    Adobe Employee
    October 9, 2014
    Hi Sydney,

    Does your campaign have the Campaign is Requested trigger with a source type of Marketo Flow action?  Is it active?  Is it n the same workspace as the requesting campaign?
    Josh_Hill13
    Josh_Hill13
    Level 10
    October 10, 2014
    The target campaign must be Activated before it will show up in Request Campaign.
    A
    Anonymous
    October 10, 2014
    Hi,

    Yes, the campaign is already activated.  

    No, that trigger is not in place. 
    I want to go to the lead database, choose a test lead, and run it in the flow. That's what I mean by "request campaign."  I am not sure why I can't do that. 
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