Can you add extra leads to an email send campaign after initially sending | Community
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Franky_Ruyssch2
Franky_Ruyssch2
Level 4
November 25, 2020
Solved

Can you add extra leads to an email send campaign after initially sending

  • November 25, 2020
  • 1 reply
  • 1749 views

Is it possible to extend the smart list definition within an email send program after the email has already been sent, so that the extra leads will also receive the email?

 

Or do I need to create a duplicate of the campaign with the new leads?

 

 

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Best answer by Katja_Keesom

Hi Franky, with an Email Send campaign that is not possible, so you would need to duplicate the campaign. If you want to be able to send the same email more than once a Default campaign would make that possible.

1 reply

Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
November 25, 2020

Hi Franky, with an Email Send campaign that is not possible, so you would need to duplicate the campaign. If you want to be able to send the same email more than once a Default campaign would make that possible.

    Katja_Keesom
    Community Advisor and Adobe Champion
    Katja_KeesomCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    November 26, 2020

    As an afterthought: in an emergency it is actually possible to add a smart campaign to your Email Send program that references a local asset smart list (not your smart list tab in the program) and send the same email again. The program type is just not really designed to do that, so if you anticipate sending the same email twice the Default program is the way to go.

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