Bug with Smart Campaign, While scheduling a Campaign | Community
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sasemohanc29981
sasemohanc29981
Level 1
September 5, 2023
Solved

Bug with Smart Campaign, While scheduling a Campaign

  • September 5, 2023
  • 2 replies
  • 1016 views

Hey 

 

We are facing an issue where the email that was selected in the flow step disappears or not even getting populated. But the campaign is getting scheduled rather than showing an error

 

Thanks in advance !

__PRESENT

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Best answer by Darshil_Shah1

I'd try accessing Marketo from a different browser/incognito window. Btw, I hope you're trying to see/access the email from the tree though, right?

2 replies

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
September 5, 2023

I'd try accessing Marketo from a different browser/incognito window. Btw, I hope you're trying to see/access the email from the tree though, right?

Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 6, 2023

A screenshot would be helpful here, as we are only guessing at what might be wrong. My first question: Did you approve your email yet?

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