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Anonymous
July 27, 2017
Question

Blocking Public Email Domains

  • July 27, 2017
  • 1 reply
  • 2119 views

We are in the midst of revamping our website and reoptimizing our forms is a huge piece of the puzzle. There are talks on blocking public email domains as these were deemed as not a proper fit for our scoring model/business. However, there are many business people who prefer to use an alternate email for form fills to avoid clutter on their primary email.

Who has blocked public email domains on their forms? Is this a good practice? Or should we block some domains and not others?

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1 reply

Grant_Booth
Grant_Booth
Level 9
July 27, 2017

My advice is to instead block leads with public email domains from marketing qualified status and being routed to sales reps unless they take some particularly important action (like fill out a contact me form or request a demo, in which case require a company name). That way they can still receive your marketing content, gain brand awareness, learn about your product, etc., at whatever address they choose - without Sales feeling like they're being sent junk leads.

    Josh_Hill13
    Josh_Hill13
    Level 10
    July 27, 2017

    yes.

    And there are a ton of threads and scripts to do this on forms. Your developer can easily do this.

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