Best pratices for "Unengaged" Nurture Leads | Community
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A
Anonymous
September 18, 2014
Solved

Best pratices for "Unengaged" Nurture Leads

  • September 18, 2014
  • 2 replies
  • 1258 views
Hi,

I have a nurture campaign set up with emails x1, x2, x3, x4 and x5.

What are the best practices in terms of the smart list (triggers and filters) to figure out which leads recieved atleast 3 emails and did not click any of the links in those emails?

I would preper it to be a trigger. 

 

Would something like this work?
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Best answer by Josh_Hill13
You would take that Trigger off and use the two green filters.
But I think you want

Member of Engagement
Was Sent/Delivered Email IS XYZ at least 3
Not clicked Link in Email IS XYZ

and

Member of Engagement
Was Sent Email IS XYZ at least 3
Clicked Link in Email IS XYZ

2 replies

A
Anonymous
September 18, 2014
You might want to look into progression status changes for your programs. This would mean each email lives within its own program though. 

You could filter: member of program and status = x, y, or z. 
Josh_Hill13
Josh_Hill13Accepted solution
Level 10
September 18, 2014
You would take that Trigger off and use the two green filters.
But I think you want

Member of Engagement
Was Sent/Delivered Email IS XYZ at least 3
Not clicked Link in Email IS XYZ

and

Member of Engagement
Was Sent Email IS XYZ at least 3
Clicked Link in Email IS XYZ
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