Background Delete Failed Issue | Community
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Vinay_Kumar
Community Advisor
Vinay_KumarCommunity Advisor
Community Advisor
December 20, 2023
Solved

Background Delete Failed Issue

  • December 20, 2023
  • 1 reply
  • 1637 views

Hi All,

 

While removing some outdated email programs, I encountered an unexpected problem. Although I managed to delete certain programs by removing their dependencies, I received a 'Background Delete Failed' message for several others. I've attached a screenshot for reference. Do you think this could be related to Marketo, or might there be something I've overlooked? Any insights?

 

TIA

 

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Best answer by Katja_Keesom

This process can sometimes be a bit buggy indeed. I would try asking Marketo Support to delete them for you.

1 reply

Katja_Keesom
Community Advisor and Adobe Champion
Katja_KeesomCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
December 21, 2023

This process can sometimes be a bit buggy indeed. I would try asking Marketo Support to delete them for you.

    Zoe_Forman
    Community Advisor and Adobe Champion
    Zoe_FormanCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    December 21, 2023

    Yes, Marketo Support cleared some old emails for me from an old workspace I was retiring, and I had the same message.
    Seems I was trying to delete too many at once! But they did it in a batch overnight. That was a couple of years ago, and not had an issue since.

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