Automated Email - How to attach files in emails? | Community
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Anonymous
July 22, 2015
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Automated Email - How to attach files in emails?

  • July 22, 2015
  • 1 reply
  • 1990 views

After a user fills out a form to request a PDF via email and clicks submit, the following process occurs:

1) Sends an automated "Thank you for requesting this document"

2) Along with body copy, a pdf is also attached for the user.

I don't see any options where I can attach a document in my email campaign?

Suggestions? Am I missing an article somewhere?

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Best answer by SanfordWhiteman

Y'can't.  Marketo supports trackable links to assets, but not attachments.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
July 22, 2015

Y'can't.  Marketo supports trackable links to assets, but not attachments.

Courtney_McAra4
Courtney_McAra4
Level 4
July 23, 2015

Just $0.02 - This is pretty standard behavior for all ESP's, not unique to Marketo.

The work around is to upload your attachment (Word, PDF, PowerPoint) to the Design Studio.  From there copy the Hyperlink URL and paste this into your email.  Wah-La - No attachment needed!

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