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Sherry_Hale
Sherry_Hale
Level 4
May 21, 2013
Question

Anonymous Web Visitor Alerts

  • May 21, 2013
  • 15 replies
  • 3294 views
I'm trying to create alerts for our sales reps that will create a follow-up task when an anonymous user visits a webpage.  What do I need to enter in the flow to show the information that was captured from that anonymous user such as IP, etc. in the subject or description field? 

Right now I have entered what is on the attached screen shot for known leads but am not sure of the tokens to use for information contained in the anonymous lead such as Company name and IP address.
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15 replies

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Itay_Billet4
Itay_Billet4
Level 8
May 22, 2013
Sherry, you can also set a daily Web activity report and schedule it to be sent to your sales reps. This report will include their amount of pages they visited and their inferred details. you can set multiple reports with different filters (anonymous / known / region / industry etc...). 
go to Analytics -> New -> Company Web Activity Report and define any smart list that you need.
Sherry_Hale
Sherry_HaleAuthor
Level 4
May 22, 2013
I was using the daily Web Reports and they were not working properly.  I have a ticket open because the alerts work in the flow but reports with the same flow did not work.
Sherry_Hale
Sherry_HaleAuthor
Level 4
May 22, 2013
Carol - can you tell me how to get the IP address to be a clickable link like we were able to do with reports?  By clicking the IP in reports, we could see how many times they visited the page etc. I'm trying to get the same data into the alert.
A
Anonymous
May 22, 2013
Sorry Sherry! I'm not sure if that's possible.
Sherry_Hale
Sherry_HaleAuthor
Level 4
May 23, 2013
I know I can use this code to have a link to the lead.  {{SP_Send_Alert_Info:default=edit me}}

Does anyone know if the same can be done to connect the IP to the information of number of visits etc like you get when you receive the web visit reports?
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