Allow the use of tokens within Smart Lists of Smart Campaigns | Community
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Dan_Stevens_
Dan_Stevens_
Level 10
February 6, 2016
Investigating

Allow the use of tokens within Smart Lists of Smart Campaigns

  • February 6, 2016
  • 20 replies
  • 15493 views

Currently, tokens are only permissible within the Flow Steps of Smart Campaigns (in some instances, even that's not possible - and you must hard-code the actual value).  It would be a huge time-saver - especially as we templatize our programs - if tokens could also be used within the Smart Lists (triggers and filters) of Smart Campaigns.

    20 replies

    Show previous replies
    Justin_Eichelb1
    Justin_Eichelb1
    Level 2
    August 14, 2019

    If you can't do this, and don't plan on ever doing it, at least put logic in the boxes to detect when a token has been put in the box and alert the user that tokens aren't allowed.  @Justin Cooperman. save your users and support staff time.  

      Justin_Cooperm2
      Justin_Cooperm2
      Level 10
      August 14, 2019

      @Brian Kim Kim‌

      K
      kh-lschutte
      February 6, 2020
      No text available
      J
      jasminsehic
      Level 1
      March 17, 2021

      +1000 please add this feature. It is super confusing that value auto-completes tokens in Smart List but it doesn't work!!!

      Joshua_Chen
      Joshua_Chen
      Level 1
      May 1, 2021

      +10000 Please add this feature... this will allow for greater automation when cloning templates and save us all a tremendous amount of time 

      Kenny_Elkington
      Adobe Employee
      Kenny_ElkingtonAdobe Employee
      Adobe Employee
      August 17, 2021
      No text available
      bbhenry-arria
      bbhenry-arria
      Level 2
      March 11, 2022

      +1

      Seems like a no-brainer!

      J
      jasminsehic
      Level 1
      June 22, 2023

      Not gonna happen I think, this is a dead product.

      S
      ShainaWa
      Level 1
      June 21, 2024

      Open since 2016, 135 votes... C'mon Marketo! This would be a lifesaver. I currently have to ask my team to create redundant fields in SFDC because this functionality doesn't exist in Marketo.

      A
      andrewdimmickop
      Level 1
      June 20, 2025

      Coming back to Marketo after some time away, and I can't believe this still hasn't been implemented. My Tokens are great for making it easier to implement program templates, but if I have a large program template with conditional filter logic that spans multiple smart campaigns that I have to MANUALLY ENTER, rather than enter it in one place like for flow steps, that's a halfway solution. This is desperately needed. 

      S
      StacKr
      Level 3
      September 3, 2025

      This idea has been under review for several years. Has this made any progress? Even with limitations this feature could be incredibly helpful. 

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