Align Sales Owner token names with field labels | Community
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Katja_Keesom
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 5, 2021
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Align Sales Owner token names with field labels

  • November 5, 2021
  • 1 reply
  • 1476 views

The Sales Owner fields are shown in the Person's Info tab as Sales Owner. When leveraging these fields as tokens in emails, they are shown as Lead Owner instead of Sales Owner. If you are not aware of the fact these two things are the same, you can spend a good amount of time figuring out which token to use.

Can these token names please be aligned with the naming of the fields in all other places?

1 reply

Level 1
December 1, 2021

Absolutely agree. And it gets confusing to figure which token to use where.