Adobe Marketo Engage

I wanted to know whether it is possible to link to other dialogues when the user acts in a certain way.  For example, if the user wants to purchase a type of product, send him to the dialogue built for that product. I cannot seem to find any option to link to other dialogues

Hi all,   we're just discussing how to build a preference center in the best possible way. And when I read about this, people usually say: Create Boolean fields for the various preferences. Okay, I understand that, and it seems to to be the ideal way, both from a customer facing form perspective and from internal handling and segmentation perspective. BUT: My current case has 20 business lines and each business line has up to 15 preferences. That would make 300 new Boolean fields in Marketo.   Is that a problem from any point of view? Performance-wise?   Thanks!Michael

Hey, all!We have a token with velocity script that outputs a URL. Now first and foremost, we know about this solution and tried it despite not creating multiple URLs within the script. It still gave us the issue we are having. We also are using the method as described here to create the output.   The script is working exactly as written in all other programs, but this one particular program is giving us trouble. Now, the details for you lovely folks.   Velocity Script:   ## Set Array of IDs we want to ignore. #set ( $affiliateID_array = [ "96","331","995","996","997","998","999","1000","1001","19267","18896","19305","456"] ) ## Empty array for URLs (if they exist). #set($registration_URL_array=[]) ## Loop through all custom objects for the person. #foreach($affiliate_object in $sorter.sort($affiliateRelationship_cList, "updatedAt:desc")) ## Define this particular object ID. #set($affiliate_id = ${affiliate_object.affiliationID}) ## Does the object have an ID t

Hello, I am running into an odd issue. I just synced a new field from Salesforce to Marketo called "Premises_Number__c" this field is a text field. When creating a token script to get that field displayed in an email, the token returns the field name and not the field value   Field Name: $Facility_Allocation__cList.get(0).Premises_Number__c  Token Script: ${Facility_Allocation__cList.get(0).Premises_Number__c} Value Returned: ${Facility_Allocation__cList.get(0).Premises_Number__c} Value supposed to return: 123456789   This is the first time I encounter an issue like this, the field is checked on the left side field view list on the "Edit Token Script" window.

Hello all! I know form input data is tied to a Custom Field so it's sort of a 1:1 relationship. I was curious if it was possible for Form Fields to be tied to Custom Object fields?   Our issue is that we have a fair number of webinars and seminars of the same category (ex. Home Buying Webinar) that have registration active at the same time and which would use the same form layout and fields.   In theory, not an issue - but it's possible that someone could register for a webinar in May and then one in September. This would cause the May field data to be overwritten by September.   Our business units like to have this data from each event - so I was curious if it was at all possible to push to a Custom Object field in order to store more then one set of data? Or the best workaround?

Ever had an urgent request pop up regarding some obscure email fired out from your instance? Things are going wrong and you need to fix it! Quickly!   We all have. We have all also had the anxiety of trying to track down this offending email with little to go on (especially if it's using a subject line that gets lots of action!).   Some of us can solve this problem by placing a cleverly hidden program ID token in our emails' footers. However, some of us cannot place this token in any visible area due to brand guidelines (it's a thing, I promise). So, what do you do then?   The easy answer is to keep doing what you're doing in stealth mode by using a program ID token as a homing beacon!   Instead of trying to make your program ID tokens invisible in the displayed output of your email messages, you can completely hide it within the email template coding so that it does not display at all.   How do we do this? Update your email templates with an html comment

Hi all,   My team and I are trying implement reCAPTCHA on our Marketo hosted forms, but are running into submission errors on pages where Google reCAPTCHA is hard-coded in already.  With this reCAPTCHA code already on the pages, it is conflicting with reCAPTCHA loaded by Marketo form js. It seems like we would need to disable/remove the hard code to allow the Marketo form reCAPTCHA to function properly, but our team is just getting involved with the management of GTM. We are looking for any guidance or recommendations on how to best set up our forms to remove any conflict between our technologies.   Thank you and please let me know if you need more information!

Hello, on this page https://info.softwareag.com/test-form-checkboxes.html, on the right side with the form, I have checkboxes(Question_1), where the actual square is aligned to its label on the same line. But if I use a single checkbox(I opt in), the square moves to the next line. I want to move it just before "I opt in" text on the same line, like it's visualised for Question_1. Looks like an easy CSS fix, but I cannot figure it out.   Thanks a lot, Yavor      

Hi all,  I'm trying to centralise the registration forms in the Design Studio, and I'm using UT trackers that I created. However, when I want to clone a form from Marketing Activities to the Design Studio, I have an error message (see below).  My UTM trackers are supposed to fill automatically, based on the URL the person clicked on, as recommended by a post I saw on this forum.  Can you help? Thanks,  Charlotte  

Hi, I am trying to make one of my forms to be pre-filled so that leads will not double fill the same information. I followed the documentation on it, but it did not work. The steps I followed are: - have form pre-fill enabled at field level in the form - have the form pre-fill option enabled on the LP - checked the mkt_tok box on the link (URL) inside the email - sent myself a sample email - clicked the link in the sample email   I've even filled the form an repeated the last 2 steps, but still nothing.    If somebody knows how I can make this work please let me know.    Regards, Valentin

Hi,   Please help me to create a smart list to pull contacts with 'email addresses' filter.   I have to pull 70,000 contacts (list received has only email addresses, we have those contacts in marketo); I know we can use email addresses filter to pull the list, but the list is large and email addresses field will not allow to add all 70,000 email addresses?; please assist me with this.   Thanks, Deepthi.

Hi,   MktoForms2.whenReady(function (mktoForm) { mktoForm.onValidate(extendedEmailValidation);//Validate form //Extended Validation async function extendedEmailValidation(nativeValid) { if (!nativeValid) return; mktoForm.submittable(true); var currentValues = mktoForm.getValues(); var emailvalid = await emailValidation(currentValues['email']); //Ajax call to external provider if ( !emailvalid ) { mktoForm.submittable(false); } } }); const emailValidation = function (email) { return new Promise( (resolve) => { jQuery.get( 'https://externalemailprovider....../'+email, function( data ) { if ( typeof data === 'undefined' || typeof data.validation === 'undefined' ) { return resolve(false); } if ( data.validation != 'Valid' ) { return resolve(false); } return resolve(true); }); }); }    

Please refer my screenshot below, I don't know why "Not available" is showing, could any one help me regarding this?  

Hi community,   New here but have some questions so I thought I'd ask the community for hopefully best results.   I'm setting up a nurture campaign for new leads that are input into salesforce, but want them to come from (show) each individual lead owners email.   Example: Leads get pushed to salesforce, each lead is assigned a lead owner (a sales person) in salesforce based on their region, the email stream will send based on the parameters I set, but I want them to come from each lead owner for more personalization.   How would I set up the same email to come from each lead owners email? Is this possible?   Any assistance would be super helpful. In the middle of a tear down and rebuild of 3 other users and trying to have this more organized.   Thanks!

Hi there,    I'm aware of how to build birthday / anniversary emails using a date token in a wait flow step, as outlined here: https://experienceleague.adobe.com/docs/marketo/using/product-docs/core-marketo-concepts/smart-campaigns/flow-actions/wait/use-a-date-token-in-a-wait-flow-step.html?lang=en   But I would like to avoid using such a long wait step, in case there are unexpected changes in the data during that time.  We ran into this problem in a past iteration of our birthday emails - for example, an incorrect or fake Date of Birth was entered in our CRM, and then was corrected at a later date.  Since the campaign was in a wait step, the correction didn't register, and a birthday email was delivered on the wrong day.     Anyone know of a way to get around this?  I basically want to do a daily batch campaign like this: If the anniversary of the Date of Birth is today, then send email.   Our IT/Systems staff (non-Marketo

Hi, I am looking for a solution to track the timestamp of when the invitee filled up the form as i am working on an event that allows only the first 12 members who filled the form. please share your suggestions! Thanks, Isabel

I'm hoping someone can help me. We are unsure what to put as our IP address since we use Gmail for our corporate email. I'm hoping someone else has setup Marketo using this process and can help with this portion of the setup. We are also using Network Solutions for our management and instructions aren't really written for our process.Thanks, Heather Askew

We are working on GDPR policy and compliance. We have a Marketo form with GDPR options available, i.e. Data Deletion, Information Request, Object to Processing, etc... Our Data Privacy Officer will be providing the link to contacts via an email. We want to be able to validate the contact is who they say they are using tools we already have inhouse. Our Marketo instance is synced with Salesforce, which is synced with ZoomInfo. Does anyone have any suggestions or thoughts on how we might accomplish this validation with these tools?   Sherry Sallee Marketing Automation Specialist, Televerde

I have been trying to wrap my head around data quality for a while now. Most instances I have worked on now have the data management program with the steps to normalize, clean, enrich etc. Are there any techniques/methods to assess other data quality dimensions, like accuracy, integrity etc. for the data we have in Marketo Instance?   For example, We check validity of email addresses via tools like Neverbounce, check completeness based on values in certain mandatory fields, and so on. How to check for accuracy, integrity etc.?    

Hello, I want to make a report to see how many people clicked on the {{system.viewAsWebpageLink}} token link in the past 30 days. I personally tested it from a non-test email and there should be at least 1 result. I am trying to do it like this: But I have 0 results.   Is there a proper way to make this work?   Thanks, Yavor  

Hi everyone, basically I have a website example.com/software/procurement/ and I have a smart list with filter of "Visited web page" [starts with]: example.com/software/ ONLY. May I know if my smart list is still able to capture anyone if they visited example.com/software/procurement/ ??   Looking forward for your favorable reply.   Thanks in advance.

Hello! We are trying to send an email campaign to get people to opt-in. We have around 19k members in Salesforce that have not opted in and we want to reach out to them. I've set up the program but it only shows us about 5800 people, from which 2700 are marketing suspended, so that leaves us with around 13k people that are not showing up in the Smart Campaign when we try to send the email. I'm not sure how to proceed and send the email to all of the SFDC campaign members. On the campaign smartlist I only used the "member of SFDC campaign" filter. I tried different variations but same result.   Does this have something to do with their status in the SFDC campaign, maybe not being compatible with the status in Marketo?    Thank you for your time!  

Hello everyone!  I would like to update the snippet in our email templates with 2 new links:  - The lead will have the option to either  {Update your preferences} > New form and a new WordPress LP.  - The lead will also have the option to directly unsubscribe > New form and a new WordPress LP.    Now, what's the easier option to do that? I did read this article here, but I don't think it's updated.    For now, we only have one Marketo LP for both options, this is how the HTML looks like, so this means that it needs to be changed in the Admin section under Email?  <div class="body-text">This email was sent to <a href="{{lead.Email Address}}" target="_blank" style="text-decoration:underline; font-weight:600; color:#404040;">{{lead.Email Address}}</a>. We only want to send you the information you care about. Update your email preferences or <a href="{{system.unsubscribeLink}}" target="_blank" style="text-decoration:un