Adobe Marketo Engage

Hey, does anyone know if it is possible to have an already created email, containing an edited/adjusted "legal/subsidiary copy section" - adhere to what would be understood as a GLOBAL UPDATE to that exact "legal/subsidiary copy section" within the emails template, instead of the email section not taking on the template update due to being edited/customized?

When attempting to sync a new lead from Marketo into Salesforce we get the following error: Sfdc lead retrieve failed: Invalid Session ID Found in Session Header: Illegal Session   I opened a ticket with Marketo support and they suggested creating a brand new sync user in Salesforce, which I did however we are still getting the same error. Everything else is syncing fine, though. It only happens when the lead is new and doesnt already exist in salesforce.   Does anyone have experience with this issue? It seems as if the problem originates from the Salesforce side.    

Hi, we have two webinars planned in the pipeline. on 12th Jan and 25th Jan. I am planning to cancel our 12th Jan zoom webinar which is already integrated with Marketo and have few registrations in it.   Requirement: 1. We need to send a cancellation email to all who registered for that webinar                           2. move all registered members from the 12 Jan webinar to the 25th Jan webinar.                       could you please suggest how I could accomplish this and which things I have to consider while doing this?

Hi all, we have struggled over the past months to connect Tableau with Marketo using the native integration.   We don't want to use a connector or build a data warehouse at this stage. However, recently there has been an issue raised by Tableau (link below)  while communicating with the data source. Unfortunately, Tableau support was not very helpful.   https://kb.tableau.com/articles/Issue/an-error-occurred-while-communicating-with-data-source-extract-sqlstate-57014-canceled-dataservicefailure     Do you have any suggestions on how to solve that issue without creating a data layer, warehouse, or any 3rd part connector?   Thanks.  Andreia

Hi we have been trying to implement Google reCAPTCHA v3 across our Marketo forms.   Have been following the step by step guide by @sanfordwhiteman here: https://info.themopros.com/integration-for-marketo-and-google-recaptcha-v3   1. When we test the form in Codepen it passes using our site key it passes 2. We setup the 5 reCAPTCHA fields:  reCAPTCHA Last Failure DT - Datetime reCAPTCHA Last Server Error Code - String reCAPTCHA Last Server Success - Boolean reCAPTCHA Last Success DT - Datetime reCAPTCHA Last User Fingerprint - Text 3. We setup the webhook: All the smart triggers and smart lists: When we run a test we get an error message on the results tab: Also when we try to insert the javascript into the embedded form page we get errors and unable to see the icon on the page.   What steps are we missing in the process?      

We have an API installed service to my company's Tableau server/license. The Client Key and Secret work perfectly. We now have a second cluster to the one license. We receive the following error when trying to connect to the second cluster.    Has anyone seen this error before? I'm thinking it is because the Client ID and Secret can't be used twice in one Tableau license through our Installed Service. Thoughts anyone?   This job failed on Aug 8, 2022, 10:47 AM after running for 16.7 min because of: java.lang.RuntimeException: One or more connections in this data source need attention: Marketo: An unrecoverable error occurred. Please contact Tableau Support. ( 0 ) tableau_error_source=NeedsClassification|tableau_status_code=2|tableau_error_code=0x95BE3012  

Hi Team, Hope you're having a good week so far. Actually, just a quick question on the bespoke code that we have added in our email HTML so that we can send an alert to our contact center regarding the comms that are going out. Surprisingly, the code works really well in one of the workspaces whereas the code is almost similar, as we have just tweaked the variable to read the value from a different field in a different workspace and the rest is the same and is not rendering in a different workspace in Marketo: Code that is working fine in the Default workspace: <emailIndexData><planCode>HC</planCode><planMemberId>{{lead.Member number:default=edit me}}</planMemberId><customerReference></customerReference><sendingApplication>*MARKETO</sendingApplication><emailCode>HPMKEM</emailCode><recipient>{{lead.Email Address:default=edit me}}</recipient><VOW>N</VOW></emailIndexData> Code that is almost

Hello we are imploring an ABM aporoach to generating revenue. Each week we send marketing updates to our sales team. Content is passive and under-utilized by sales. I would like to see marketo newsletter template that has very little white space. Houses about 12-15 links with descriptive copy. What we use now is cumbersome   

How do I add a hash to my webhook from Marketo to Salesforce.  Salesforce admins are asking for one.

Hi everyone, I'm trying to generate a bulk import for leads. I used the documentation as refrence https://developers.marketo.com/rest-api/bulk-import/bulk-lead-import/ But unfortunately I always receive a system error. Can anybody help and knows whats wrong?The respond I receive: { "requestId": "103cc#180703deac5", "success": false, "errors": [ { "code": "611", "message": "System error" } ] } What I doPOST: {{base_url}}/bulk/v1/leads.json?format=csv Header: Content-Type:multipart/form-data; boundary=------WebKitFormBoundaryBQACkJZyaiIAXog Host:784-BQV-997.mktorest.com Body- This is just a test due to the documentation to ensure that the error is not caused by my csv data ------WebKitFormBoundaryBQACkJZyaiIAXogC Content-Disposition: form-data; name="file"; filename="leads.csv" Content-Type: text/csv FirstName,LastName,Email,Company Able,Baker,ablebaker@marketo.com,Marketo Charlie,Dog,charliedog@marketo.com,Marketo Easy,Fox,e

Hi all. It seems some files disappear in the 'New Experience' for Design Studio. I'm not seeing any trends for which ones are visible and which ones are hidden but, switching back to the 'old' experience shows the remaining images.   How it was discovered: In searching for a keyword in an images folder, I was displayed with a significantly shorter list of items when I knew a certain file should have been included. Switching to the 'old' experience returns a longer list that includes the expected result for the same keyword.   Is there a reason for this? If so, no worries. I'm assuming there may be a process of auto-archiving, invalid-hiding and/or duplicate-removing actions that reduced the file results. If this is the case, how can I restore these files and rectify the removal-reason? Please advise.

Hello,   We have been receiving unqualified contact us form fills . We are NOT sending them to SFDC , so they only live in the Marketo Database. I receive a weekly vetted  list of people who should not be in our Database ( based on the weekly form fills)   What is the best way to permanently remove a list of names from the Marketo Database? Do I need to delete them 1 by 1 or is their a way to upload the  list.  

Hey all,  For marketing attribution purposes we add UTM data onto SFDC campaign members.  Currently we copy over UTM data from the lead or contact when the person is becoming a campaign member (with Responded=True) which is prone to errors if there is a sync delay or other issues.    I am looking for a solution to push this UTM data DIRECTLY to campaign members to avoid any errors.  I know by default Marketo cannot write the SFDC Campaign member object (please correct me if I am wrong), but there is maybe a custom solution via a webhook or something similar that would work?   I assume I am not the first person to try to add data to campaign members from Marketo but I haven't found any relevant solutions yet.    Please let me know your thoughts or if you can point me to the right direction I would very much appreciate it.    Thank you! Balint

Hello all,    I'm doing a little experiment to see if it's possible to calculate a new value in a currency field based on another currency field, using a flow step and tokens.  I know this type of thing works with date fields, for example {{lead.Date of Birth}} + 18 years, but am curious if this trick translates to other field types.  Here's what I'm trying to achieve:   If someone has an Available Trip Credit under $1000, we want to double that and populate a separate field called Increased Trip Credit Value with the doubled amount.  So if they have a $400 credit, the newly calculated value would be $800.   We want to put a cap on the upper limit of that credit they can double (of $1000, so the most they can get is $2000).   This is what I've attempted so far - Choice 1 works, but Choice 2 doesn't.  Not totally surprised about that...  Am I using the wrong formatting or anything, or is it just not possible?  Are there

Whenever I receive an Alert email from one of my client Marketo instances, this or similar copy appears in the inbox preview - and I can't figure out where it's coming from:   The name "Jennifer" is being populated by a {{lead.First Name}} token. So that part varies. It seems to be coming from the email template but I can only find pieces of it in the template. For example, the first name token is there but not the "you requested is now available to download." And I can see the "123 Main Street...." in the template.   1) The Email Preheader is unchecked 2) The Email Footer is the real company email address 3) I don't see the preview in Outlook or Google Mail - only in my iPhone inbox.   It doesn't have too much of an impact as far as I can tell - because I only see this with Alerts. I haven't seen it in any "real" emails.    Can anyone explain why it would show up ONLY in iPhone previews and give me a clue to what to look for in the email template? I'm not an

Trying to do SSO with Azure AD.  Tried all the workarounds (removed Relay URL, set identifier to sp/munchkinid, set algorithm to SHA-1, every combination of those I could try).  No matter what, the Reply URL returns a 302 and then redirects me to whatever I have set as the Error URL.  Azure test always gives: Azure AD successfully issued a token (SAML response) to the application (service provider).   Questions:   Azure test shows NameID as urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress Marketo shows it as urn:oasis:names:tc:SAML:1.1:nameid-format:email Is that an issue?   Has anyone actually ever gotten this to work?  Just plain vanilla Azure AD to Marketo SSO... u'd think for the amount of money we pay for both of these that it would just fn work.  I love contacting our Marketo Enterprise Support and being told there's nothing they can do and them just sending me links to discussions from this board 🙂

Hi Team,   Please assist with this question below:   1. What's the best practice to sync Marketo and salesforce         -  At the program level - if yes, why? or 2. Establish the sync between Marketo and Salesforce at the program level and disconnect it -      - Add the 'change status in SFDC' in the flow step to push back the program statuses in SFDC    Thanks, Deepthi.                 

Hi Nation!   I'd like to trigger a flow based on a date field changing, but only if the date is in the last 7 days, today included.  Would having the "New value is in past 7 days" cover me?    Alternatively, if I want to trigger it only when the date is today, could I do "New value is {{system.dateTime}}"?   Thanks!

Below are the MSD field types and how they sync over to Marketo via native sync   MSD Data Types MSD Field Type Marketo Data Type Comment Single Line of Text Simple String   Single Line of Text Calculated String   Option Set Simple String   Option Set Calculated Boolean   MultiSelect Option Set Simple String As Dropdown Two Options Simple Boolean   Two Options Calculated Boolean   Image   X Not supported Whole Number Simple Integer   Whole Number Calculated Integer   Whole Number Rollup Integer   Floating Point Number   Float   Decimal Simple Float   Decimal Calculated Float   Decimal Rollup Float The field changes wont sync into Marketo. Hence, should not be used Currency Simple Currency   Currency Calculated Currency   Currency Rollup Currency The field changes wont sync into Marketo. Hence, should not be used Multiple Lines of Text   Text   Date a

I'm trying to submit a form twice via Marketo. The first submit should post all of the original data. The second submit should remap some of the form values. For some reason the form just gets stuck at "Please wait" when submitting. No errors - nothing. Can someone help me?         <script src="/js/forms2/js/forms2.min.js"></script> <form id="mktoForm_id" style="max-width:100%;"></form> <script> MktoForms2.loadForm("/", "munchkinId", formId); MktoForms2.whenReady(function(form) { var originalValues; form.onSubmit(function(form) { originalValues = form.getValues(); // stores original values in variable }) form.onSuccess(function(vals, thankYouURL) { this.onSuccess(); // clear onSuccess for 2nd run this.setValues({ 'FirstName': originalValues['referralFirstName'], 'LastName': originalValues['referralLastName'], 'Email': originalValues['referralEmail'], 'Company':

Has anyone been able to successfully apply IP restrictions for their web services? Specifically, for something as large and dynamic as the Zoom integration? When discussing with our Zoom rep, they directed me to this "Zoom network firewall or proxy server settings" page which shows a metric ton of IP addresses/ranges. Further, they said this isn't exhaustive and may never be due to Zoom's monolithic connections.   Basically, they said that, we can restrict all of these ranges and Zoom may be outside of these at some point in the future. This is essentially the only service we have yet to establish an IP range for before applying IP restrictions within Marketo. Looking to see if anyone else has been able to resolve Zoom or something similar like MS Teams with an undefinable IP address/range?

Hello Marketo Nation!     We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful.   Deselect Synced Attributes Now you can deselect attributes of Marketo that you no longer needed in Dynamic Chat and add new native or custom attributes that can help you better target, personalize and engage your web visitors.  Steps: Goto Integrations from the left menu You will see the list of attributes that are currently being synced Click on the attribute that you wish to deselect (in this example let's click on "Billing Postal Code") You will see a popup with metadata of the selected field with an option to "Remove attribute" Click "remove attribute" and a job will be initiated to remove the attribute from Dynamic Chat In case you have dialogues that are using the selected attribute then you will see the list of those dialogues in this popup   Note: You will see the option to rem