Adobe Marketo Engage

Hi,  We are using Zoom webinar with Marketo and are using the webhook connection. I'm getting a 403 error, saying 'HTTP Error 403: Forbidden access to URL.' I noticed the errors occurred after May 28th. This connection was previously working. I've regenerated the client secret and tested all of the settings and I can't figure out what's wrong. Is anyone else experiencing Marketo to Zoom connection issues?  Thanks,  Hilary  

I would like to create an account score that not only adds up the person scores but that tracks how many people within an account are active. So it would be weighted more if the score was spread out over several people rather than 1 very active person. Does anyone have any thoughts on how I would accomplish this? I assume I could use the +1 incremental scoring somehow. Thank you

When a lead appears in Dynamics and we send it to our sales team, it needs to be noted as an end user for either Company A or Company B. We thought about using a custom utm link for each Company to track which marketo form fills originated from which utm link.   I was hoping the custom utm link for each company would show up as the referral url in the Dynamics lead/contact record, but they are not.   Any suggestions?

Hi Team, Can anybody suggest the different ways to integrate Azure. I have tried using webhooks but getting "Unexpected error: SSLHandshakeException:: sun.security.validator.ValidatorException: PKIX path building failed:" Below is the procedure I have adoopted   Can we send SSL certificate information via Webhook? If yes please how to send  Other than webhooks do we have any other ways to integrate Azure?  please help   Thank you in Advance

Hi everyone,    I am setting up a preference center that gives people the ability to subscribed to email communications for events, webinars, reports, blogs, and newsletters. Right now the page is set up so the boxes are initially checked (meaning that they DO want to to be subscribed) but when I tested it, I didn't see on my record that those fields were marked true. What operations do I need to have in place for this to work?

Hello,   We are trying to add a Marketo Form to our landing page that is using Liferay for a Drift fastlane integration.    I am not sure how to grab a Marketo form outside of Marketo. I have the instance and form ID, would it just be as simple as pasting a script in the Liferay html?   I have added sample code with different values below on how we are trying to grab the form.   <!-- Drift --> <script> MktoForms2.loadForm("//website.com", "658-grs-4469", 3267, function (form) { form.onSuccess(function (values) { drift.api.collectFormData(values, { campaignId: 5624457, // Drift playbook's campaign id! followupUrl: 'website.com' }); return false; }); }); </script>   Thanks, Oscar

  Your outbound sales team generates a huge portion of demand, but manually tracking their efforts (e.g. phone calls, emails) and connecting them to downstream revenue limits your insights. In many organizations, tracking these activities doesn’t happen at all. Activity Attribution from Marketo Measure and Marketo Sales Insight Actions puts an end to that, making it easy to accurately track and measure the impact of outbound sales activities and more.   We wanted to answer the simple question of “How much revenue does our outbound sales team drive?” Before implementing Activity Attribution, we couldn’t answer this question with confidence.   Salesforce only allows members to be added to campaigns once, so if a sales rep spoke with a prospect five times, they could receive a single touchpoint’s credit at most.  Not only is the amount of credit capped, but this method is also manual, tedious and prone to error.   While Marketo Measures, Activity Attribution works by

Join us for the second Q&A Coffee Break on the Adobe Marketo Engage Community, taking place on Wednesday, April 12th from 8am PT - 9am PT.   We'll be joined by @Andy_Paul, a Sr. Product Manager from the Adobe Marketo Engage team, who will be signed into the Marketing Nation Community to answer any questions you might have about Building a Repeatable Campaign Process with Adobe Marketo Engage and Workfront. Please note that the Coffee Break is a text-only session and only questions in the referenced thread below will be answered by Andy.   RSVP for Event Reminders   Some of the topic areas you can ask Andy about include:   Approaches for building repeatable processes with Adobe Experience Cloud solutions to drive efficiencies in campaign development Automating repeatable tasks when building campaigns to free up resources and have a happier marketing operations team Providing more visibility to campaign stakeholders Leveraging Adobe Workfront with Marketo Engage

Hello All, I am working on adding the Marketo Integrated CAPTCHA to all of my forms and adjusting smart campaigns to trigger based on the results. The linked post suggests having a process to "review and revert" false positives (real people that have been incorrectly identified as suspicious), but I am struggling with how to put excluded people back into the flow. I cannot seem to find an option that doesn't involve building duplicate smart campaigns to check for people being removed from the quarantine list rather than allowing them to return to the original flow.    What are some of your processes for reviewing and reverting false positives so they can get back into the flow?    Thank you! 

Today, if you receive an email in a language different than your settings in Outlook, Hotmail, Gmail you get an auto translation bar. This is great because the Machine Learning translations models (DeepL, Systran, Google, etc) are far much better that just few months ago and allows people to access quality acceptable content in any language without the painful process of translation.   Mailchimp has the option to bring the link automatically into the content throught a "Token" "The *|TRANSLATE:XX|* merge tag generates Google Translate links in your campaign for each supported language, so subscribers can click to view your sent campaign in their preferred language."   Is this possible or will be possible in Marketo? for example translate.google.com/translate?sl=en&tl=es&u={{system.viewAsWebpageLink}} Perhaps you could replace the target language with a recore preferred language token .....  

Curious if anyone has a resource they can share on the opt-in laws as they pertain to each country? I'm currently trying to identify where double opt-in is required; same goes for single opt-in and opt-out.

Hi smart community members, can someone possibly help me? We are getting an influx of Contact Sales form submissions with fake data. They all have different company names, person names, countries. Emails are made-up, not known domains like gmail etc. Honeypot field for them is empty, they are all submitted within minutes of each other (not a the same exact time) and inferred city/country/company are different, even though it feels like the same person/people did it.    Does anyone have a suggestion on what else I should check for and try?    If this is not a bot, then reCaptcha will not help. What might they (whoever they are) be trying to do?   Thank you in advance

Hi Community,   I upgraded last week the Marketo sales insight as requested by Marketo. for some reason I don't see lead's or contact's upcoming emails such as scheduled nurturing emails. Any idea ? Did I miss something ?

I'm working with some form embeds that have Global Validation Rules applied that restrict which email domains are allowed to submit the form. This is working as it should.   We'd like to use an email verification service's API as a second layer of validation on these forms only on the addresses that make it past the Global Validation Rules. I have this setup using the onValidate method but it fires every time, even if the email address doesn't validate with the Global Validation Rules.   Is there any way to run custom validation only after all other validations have passed? Thanks!

Did Marketo ever implement a campaign sync feature for Microsoft Dynamics users like the SFDC-Marketo campaign-program sync feature? I've read some posts about the absence of this feature from years ago but can't find anything about it in the product docs.  

Hello, I saw a dramatic decrease in click performance for marketing emails sent last week for 2 of our brands. One was down 40% on click-through rate and the other was down 51%. Open rates were in line with previous results.  Wondering if other Marketo users saw a similar decline in results? 

Hello, I am having an issue and can't seem to figure out. This person filled out a Request Demo Form on but wasn’t scored MQL.  Her Lead Status was SQC at the time when she filled out the Request a Demo form.  Are there certain Lead Status or Contact Status values that would skip scoring this person as a MQL when they fill out a Demo Request form.    

We have GoToWebinar as our webinar partner, and we use Marketo for the registration form/landing page and email assets. We always include the City and State fields in our Marketo registration forms, and also select the City and State fields in the corresponding webinar in GoToWebinar.    However, when we pull both the registration report (pre-webinar) and the attendee report (post-webinar) from GoToWebinar, the City field has no data, and the State field for every registrant populates with "Other". The City and State fields appear to populate normally in Marketo, but not in GoToWebinar.   Is there a way to make sure City and State fields populate correctly in the GoToWebinar reports? I am seeing in the below link that we can enable the Job Title and Organization fields, but is this possible for the City and State fields too? https://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/additional-integrations/add-gotowebinar-as-a-launchpoint-service.h

Hello Community,    Does anyone have Lytics integrated with Marketo for audience management?    We recently had a program that marked leads as a success (clicked), which shouldn't have been. We fixed that on the Marketo end by removing and then adding back as a member.    The data (success-clicked) that was passed over to Lytics from my understanding can't be changed. Does anyone have any experience with this or know of any workarounds that can be initiated on the Marketo side? 

We synced a sandbox instance in Marketo with a dev instance in Dynamics. The contact owner email address in Dynamics shows up in Marketo as "Sales Owner Email Address." We do the exact same sync between Marketo and Dynamics production instances, but the owner email address does not sync up! Strangely, out of the 1500 records that went from Dynamics to Marketo, the sales owner email address shows up in Marketo for about 20 records only, others are all blank.   Any idea what the reason is? All other fields sync up as desired.

Custom integration. Using Opportunity object, so that we can take advantage of $TriggerObject in velocity script, based on both Added to Opportunity and Opportunity is Updated triggers. But we are finding that updates to Opportunities via API are not reflected the same way as updates to Opportunities via native integration.    In the native integration, (Updated Opportunity) Activity Details reflect ALL Opportunity fields. Surprisingly, trigger constraints reference the fields in the Activity Details -- not directly in the Opportunity record (per Marketo Support).    So far, we have not been able to send opportunity updates via API and successfully reflect ALL the Opportunity fields; the Activity Details reflect only *updated* fields.    This differing behavior is unexpected, along with the requirement that Opp field info be present in Activity Details in order to be referenced in trigger constraints.    Does anyone know how to force the Opp

Hi,   I have set all fields as mandatory in a form using custom JavaScript in Marketo. However, I have noticed that only three leads had their values changed in the database, despite submitting the form with all required fields completed. Upon reviewing the screenshot, I noticed that some activities were changed while submitting the form. I am unsure how the values for these individuals were stored as empty. It's worth noting that there were no JavaScript errors during the form submission process, as around 15k members did not experience this issue. Can you please help me with this problem?   After the form validation, the fields 'Privacy Consent' and 'Opt-In' are checkboxes, so their stored value as 'NO' but it is not possible, we validate this fields to check in the form. However, we have noticed that two select box fields are storing empty values even after validation.   And one more point, we are not set any conditions to change the field value in campaigns.