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manish_pragma
Level 2
May 18, 2023 7:26 AM UTC
Solved

Error Access Marketo - Errors DNS_PROBE_FINISHED_NXDOMAIN and ERR_EMPTY_RESPONSE in Mac (chrome/Brave)

 
Created and subscribe a new Account 24 hour ago. Added Launch point service and trying to access the urls or identity and rest. But  but keep reaching a screen telling me  browser encountered an error. These error messages include: "DNS_PROBE_FINISHED_NXDOMAIN"

The following solution doesn't work for me 
https://nation.marketo.com/t5/knowledgebase/unable-to-access-marketo-errors-dns-probe-finished-nxdomain-and/ta-p/250744
SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
May 19, 2023 9:16 PM UTC


Well that’s pretty darn weird.

 

I was wondering if your instance had an older Munchkin ID that might still be used to form the REST URL but that’s not the case. Open a Support ticket because they forgot to set up your DNS record.

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9 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
May 18, 2023 7:31 AM UTC

You’ll have to provide the URL (including the hostname generating this DNS error). This isn’t enough to work with.

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manish_pragmaAuthor
Level 2
May 18, 2023 7:33 AM UTC

Hi Sure,
https://484-jps-323.mktorest.com/

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group Leader
User Group Leader
May 18, 2023 5:50 PM UTC

The hostname 484-jps-323.mktorest.com doesn’t exist in the public DNS. It wouldn’t matter whether you’re using a particular browser — though I’m not clear what you mean to accomplish in a browser anyway, since you can’t call the REST API from the browser.

 

Can you please show a screenshot of the Marketo Admin section where you’re getting this Munchkin ID?

 

Also it would be good to explain what your API project is so we don’t have an XY Problem.

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