Adobe Marketo Engage

Marketo developer site provides client libraries for a multiple number of technologies, amongst which Excel does not show.Would be great if an Excel client library was made available, covering the REST API read and write endpoints (not just the lead ones, but also the bulk ones and the asset endpoints)-Greg

In large orgs and/or in orgs with some strong compliance commitment, who is entitled to make an email operational has to be duely trained.In order to get a better control on this, we should be able to restrict this through a role permission.-Greg

It would be great if the Outlook plugin was supported for Office 365Thanks!

It would be great if we were able to have the option to add multiple progressive profiling sections that we could reposition at will. I understand that it's possible to reposition and display prog-pro fields in a custom manner via JS and CSS methods, but it would be much more user friendly to do this in the first step of the form editor.

Hi,We have companies with a large number of people who fit our target persona. Rather than sending an email to all of these people at once, we'd like to target people in this persona at random.We'd like a way to take a random sample of people within a company account.

Similar to how you can add a segmentation as a column in a smart list view, it would be excellent if you could show which stage a person is in for your RCM model.

The ability to track the total  # of clicks (both of known and unknown users) for a link on a landing page. It surprises me that this is not already a feature given all the other features along the same lines but nothing meets reporting level.

For those of us that integrate Marketo into Salesforce.com and did upgrade to the lightning, there are some struggles.One of them is the activities that are created based on configuration in the Sync Options like shown below.These activities contain URLs to the emailtemplates in Salesforce. Unfortunately these links go to classic pages.As we are about to disable classic for most of our users, we need these links to be updated to the lightning location.So it would be great if we could indicate with a parameter that the URLs need to have a lightning or a classic format.

It would be great if more advanced logic was available within the flow section of a smart campaign, not just the smart list section. For example, if we set up an "Add to SFDC Campaign" flow step, it would be helpful to be able to say if "Country =" AND "Other Value =" in order to better route leads/contacts. There are many instances where we need to create multiple smart campaigns to circumvent the challenges posed by the lack of this functionality. Multiple choices within flow steps would help immensely.

Implement a way for the customer to find out which LaunchPoint service is responsible for a specific change through API. An example would be a data value change on a person record that was done via API but we have no way to know which LaunchPoint service was the source of the web API call.

This week I learned that an email name can be too long! If the email name is too long, it breaks the email, keeping users from being able to edit it. I don't think Marketo should allow users to enter names so long that they break the email. I'm requesting that Marketo limit the email name characters to the maximum allowed before the email breaks.

I have a manager who is very particular with how he wants to ingest information.The automated reports have the right information (in most cases), but do not have the ability to adjust the format.It would be great if we could design a report layout and map the appropriate fields to the layout we choose and since the information would be in email and print it would be great to have the print version be an attachment to the email, and all of that could be controlled from something like the email editor, or the non guided landing page editor.

SFDC has released a new Individual object that is supposed to collect and centralized opt-in / opt-out and other preferencesThis object can be accessed from leads and contacts through a lookup field and will automatically transfer from lead to contact on conversion.If would be great is as soon as the object is activated in SFDC, it's fields would appear on persons as person fields where they could be used as normal fields from Marketo.-Greg

Today, if we want to trigger an action on lead creation with some constraints on the field values, we have to add a filter ni addition to the "person is created" trigger.The issue with this approach is that sometimes, due to the time taken to update the database, the filter will retrieve no value and a person will wrongly be excluded.To workaround this, we can remove the filter, add a few minutes wait to the flow step and test in the first following flow step with choices. But this other approach has many drawbacks and flaws:Whatever the wait, there is always a small risk that the database update has not completed and the campaign will not process for some leadsAfter a few minutes wait, some other changes might have occurred to the record, which would completely change the outcomes of the choices.It would be much more efficient if all fields in the lead and company fields were available as constraints to the "person is created" trigger. The constraints would be evaluated from the value

The help->about page gives some information related to the license.But the volumetric information is missing:number of personsNumber of users (Marketing, MSI)Number of RTP domains...Would be helpful if all this volumetric info was displayed there (or somewhere in the admin section, but it seems the most convenient in the about page)-Greg

With the GDPR, we need more flexibility in how we ordinate things in forms. adding fields below the progressive profiling is covered but we also need to have the possibility to add a text area below the submit button without needing to code some JS.Typical use case if to be able to add legal mentions (GDPR information for instance) after the button on embedded forms and Marketo LP forms all the same.-Greg

Hi, Please find below concern raised during the testing cycle. We are reporting this as an idea since it's a good to have feature in future.If we enter an invalid filterValue in the filterValues field say, 123 instead of a valid email id in case the filter is on email, or abc instead of a valid value for filter on marketoGUID, it returns an empty result set.It should say "Invalid filter value entered" or similar.Request:GET https://uat-partnerapi.rest.com.au/marketo/1.0.0/rest/v1/customobjects/oN24Attended_c.json?filterType=marketoGUID&filterValues=123&batchSize=10 HTTP/1.1Accept-Encoding: gzip,deflateAuthorization: Bearer 5cb196b3-4a2c-37d0-8a95-9144aa6cb991marketoenv: SANDBOXHost: uat-partnerapi.rest.com.auConnection: Keep-AliveUser-Agent: Apache-HttpClient/4.1.1 (java 1.5)Response:HTTP/1.1 200 OKAccess-Control-Allow-Headers: authorization,Access-Control-Allow-Origin,Content-Type,SOAPActionAccess-Control-Allow-Methods: POST,GETAccess-Control-Allow-Origin: *Content-Type: appli

Hi All,We just discovered a limitation of the audit trail today, that we confirmed with support.When you change the rule of a smart list from "Use any" to "Use All", the activity that is logged in the audit trail show that list has been changed, but does not precisely say what has been changed, making the auditing impossible.while the previous one one the same asset was:Impossible to know what was changed...We need this information to be clearly displayed as it can be a key proof of change and error.-Greg

Imagine this scenario:1. Person A is listed in your Marketo database as person.a@company.com.2. Person A unsubscribes.3. Company.com gets acquired; now all their emails are person.a@conglomo.com4. You update Person A's email address to keep good hygiene--maybe sales will do a one on one email with them sometime.5. Marketo sees the email address change and re-subscribes Person A.While I would expect flags to be reset on say, invalid email, with an email address change, the Unsubscribe field is almost always used as a person-centric way of noting whether to mail someone or not. By resetting this field by default, you wind up emailing Person A when they've already told you they don't want to receive anything. Current Marketo behavior automatically re-subscribes the person and requires you to create a Smart Campaign to fix this. This should be the other way around; if you want to re-subscribe someone who's unsubscribed, you should have to do that through actions.Please change this behavior

It would be very powerful if we could define some campaign parameters that could be passed when calling the smart campaign and would remain valid for the member as long as it's in the flow. Each member in the SC could have a different value of the parameter.These would be very similar to function parameters in any programming language.The parameter list would be created in the admin. Multiple ways to enter the parameter value could be considered:As additional entries in the "request campaign" flow step As entry fields in the campaign summaryWith a "set campaign parameter" flow step that would be made available (would also enable to change the parameter value while in the flow. Incredible!)As specific form fields, in which case the parameters would be available for use in the Fills Out Form and Person is Created triggered campaignsThe parameters would be usable:In the smart campaign flow as {{campaign. or {{trigger. tokens, with a preference for {{campaign. tokens that would work in bat

We are using MSI on both lead/contact objects and feel for the tool (MSI) to be useful on the account object the following improvements would be useful;Ability to categorise interesting moments, this would be especially useful under the account view - What I mean here is specifically being able to 'roll-up' specific interesting moments under certain campaigns/programs that have been launched AND/OR the ability to filter and 'roll-up' certain categories of interesting moments perhaps using tags or key wordsAbility to segment  data on a date range

We've come across a few custom fields which have been created, which no one knows the business case for. Ideally, there is governance, permission and a data dictionary in place to have control over how fields are created. In the event that a custom field has not been added to a data dictionary, it would be beneficial to know who created so the Marketo admin can inquire the field's use case.

When I click on a new module using the Power Ball (marketing activities, design studio, etc) I have to right click and be sure to choose "Open in New tab" or it navigates me away from where I currently am. It's very rare that I want to navigate away from my current module, 99% of the time I want to have more than one open at a time (toggling back and forth between marketing activities and design studio). I wish that the system was coded to do this automatically since I sometimes click in the wrong area and lose what I'm doing in one module while trying to access another.Even if I don't intend to keep my original module open, I'd rather have to close it out when transitioning to a different module. Can the Power Ball drop down options change to "Open in New Tab" by default?

Has anyone ever made the mistake of filling in a calendar token with a date in the past? It's happened to me before when I clone my program templates. What are people's thoughts on Marketo limiting dates in the calendar token to only allow dates in the future?(If this already exists, please show me, because I made the mistake again today! I was off by an entire year)I started a poll, but I posted it in the France User Group group - if you're able to see it, please go vote.

Hi all! We are trying to reduce the thousands of trigger campaigns running in our Marketo instance. Today, there is no out of the box solution for trying to find all active trigger campaigns and their membership. Right now the process is incredibly manual and requires multiple reports. If the campaign inspector showed membership for each campaign, this would be a good first step. Next, it would be ideal to identify what pieces of a campaign are based on triggers/batch.This report would make it easier for us to evaluate which trigger campaigns we should focus on switching to batch campaigns.