Unable to personalize an if and else condition for api triggered campaign in AJO Email templates

@nutsa9858  To personalize if-else conditions for an AJO API Trigger Campaign email template with contextual payload variables (such as {{context.make}}), you should use Journey Optimizer's supported syntax. For API-triggered campaigns, you access contextual payload data with {{context.<fieldName>}}.

Try this:

sample payload

{
  "context": {
    "make": "a",
    "model": "b"
  }
}

{%#if contains(context.make, "a") %}
  <!-- Your output here for make 'a' -->
{%else if (context.make == "b" && context.model == "c") %}
  <!-- Your output here for make 'b' and model 'c' -->
{%else%}
  <!-- Fallback output -->
{%/if%}